Table of Contents
- Introduction and Acceptance
- Eligibility and Age Requirements
- Account Registration and Verification
- Account Responsibilities
- Deposits, Withdrawals, and Payments
- Bonuses and Promotions
- Game Rules and Fair Play
- Prohibited Activities
- Intellectual Property
- Limitation of Liability
- Dispute Resolution
- Termination and Suspension
- Amendments to Terms
- Contact Information
1. Introduction and Acceptance
Welcome to phspin. These Terms and Conditions (hereinafter "Terms") constitute a legally binding agreement between you (the "User," "Player," or "You") and phspin (the "Company," "We," "Us," or "Our"), governing your access to and use of the phspin online casino and sports betting platform accessible at phspin.cam and any associated mobile-optimized versions (collectively, the "Platform" or "Service").
By registering for an account, accessing the Platform, or using any Service provided by phspin, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any provision of these Terms, you must immediately cease all use of the Platform and refrain from creating an account.
phspin operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with all applicable laws and regulations governing online gaming and sports betting within the Republic of the Philippines. These Terms are governed by and construed in accordance with Philippine law.
Important Notice: These Terms may be updated from time to time. It is your responsibility to review these Terms periodically. Continued use of the phspin Platform following any amendments constitutes your acceptance of the revised Terms.
2. Eligibility and Age Requirements
To use phspin's services, you must meet all of the following eligibility criteria:
- Age Requirement: You must be at least twenty-one (21) years of age. phspin strictly prohibits individuals under the age of 21 from registering, accessing, or using the Platform. We reserve the right to request proof of age at any time and may suspend or terminate any account found to be in violation of this requirement.
- Legal Capacity: You must have the legal capacity to enter into binding contracts under Philippine law. Individuals who are legally prohibited from gambling, either by statute or court order, are not permitted to use phspin services.
- Geographic Location: You must be physically located in a jurisdiction where online gambling is legal at the time of access. You are responsible for ensuring that your use of the Platform complies with all applicable local, regional, and national laws.
- Single Account Policy: Each individual is permitted to hold only one (1) account with phspin. Creating multiple accounts (commonly referred to as "duplicate accounts" or "multi-accounting") is strictly prohibited and may result in immediate account suspension and forfeiture of funds.
phspin implements robust Know Your Customer (KYC) procedures in compliance with PAGCOR regulations and Philippine anti-money laundering laws. You may be required to provide government-issued identification, proof of address, and other documentation as part of the account verification process.
3. Account Registration and Verification
3.1 Registration Process
To access phspin's gaming and betting services, you must complete the account registration process. During registration, you are required to provide accurate, current, and complete information, including but not limited to:
- Full legal name as it appears on your government-issued identification;
- Date of birth;
- Valid email address;
- Philippine mobile phone number;
- Residential address; and
- A secure password meeting our security requirements.
You agree to keep your registration information accurate and up to date. Failure to provide accurate information or failure to update information when it changes may result in account suspension or termination.
3.2 Identity Verification (KYC)
In accordance with PAGCOR regulations and Philippine Republic Act No. 10927 (Anti-Money Laundering Act), phspin is required to verify the identity of all account holders. You may be required to submit the following documents:
- A valid government-issued photo identification document (e.g., Philippine passport, PhilSys ID, UMID, driver's license);
- Proof of address (e.g., recent utility bill, bank statement, or government-issued document displaying your current residential address); and
- Additional documentation as may be requested by our compliance team.
You authorize phspin to verify the information you provide through third-party verification services. KYC verification is mandatory before any withdrawal request can be processed. phspin reserves the right to request additional verification at any time.
4. Account Responsibilities
4.1 Account Security
You are solely responsible for maintaining the confidentiality of your phspin account login credentials (username, email, and password). You agree to:
- Choose a strong, unique password that is not used for any other online service;
- Never share your password with any third party;
- Enable two-factor authentication (2FA) where available and recommended;
- Immediately notify phspin if you suspect any unauthorized access to or use of your account; and
- Log out of your account after each session, particularly when using shared or public devices.
phspin will not be liable for any loss or damage arising from your failure to comply with these security obligations. You are responsible for all activities that occur under your account, whether or not you authorized such activities.
4.2 Accurate Information
You warrant that all information provided to phspin during registration and throughout your use of the Platform is truthful, accurate, current, and complete. You agree to promptly update your account information in the event of any changes. Providing false or misleading information is grounds for immediate account termination and may constitute a violation of Philippine law.
5. Deposits, Withdrawals, and Payments
5.1 Deposits
phspin accepts deposits through various payment methods including, but not limited to, GCash, Maya (formerly PayMaya), bank transfers (BDO, BPI, Metrobank, UnionBank), 7-Eleven Cliqq, USDT TRC20, and Coins.ph. The minimum deposit amount is One Hundred Philippine Pesos (PHP 100.00) for e-wallet transactions and Two Hundred Philippine Pesos (PHP 200.00) for bank transfers, unless otherwise specified.
All deposits are subject to the following conditions:
- Deposits must be made from a payment source in your own name. Third-party deposits are strictly prohibited.
- phspin does not charge fees for deposits, but your payment provider may impose transaction fees.
- Funds are typically credited to your account instantly for e-wallet transactions. Bank transfers may take 5-15 minutes.
- phspin reserves the right to refuse any deposit at our sole discretion.
5.2 Withdrawals
Withdrawal requests are subject to the following terms and conditions:
- The minimum withdrawal amount is Two Hundred Philippine Pesos (PHP 200.00).
- Withdrawals can only be processed to a payment method registered in your name.
- All withdrawal requests require completed KYC verification before processing.
- phspin processes e-wallet (GCash, Maya) withdrawal requests within one (1) to three (3) hours during business hours. Bank transfer withdrawals are processed within twenty-four (24) hours on business days.
- phspin reserves the right to conduct additional security checks on withdrawal requests, which may delay processing time.
- Withdrawal requests may be subject to wagering requirements if bonus funds or promotions have been claimed.
5.3 Anti-Money Laundering Compliance
phspin is committed to preventing money laundering and terrorist financing. In accordance with Philippine law, we reserve the right to report suspicious transactions to the appropriate authorities. Any withdrawal request that raises suspicion may be subjected to enhanced due diligence, and funds may be held pending investigation.
Player Fund Safety: phspin holds all player funds in segregated accounts, separate from operational funds. Your deposited balance is protected and available for withdrawal at any time, subject to these Terms and applicable verification requirements.
6. Bonuses and Promotions
phspin offers various bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and conditions, which will be clearly communicated at the time the offer is presented. General bonus terms include:
- Wagering Requirements: Most bonuses carry wagering requirements that must be fulfilled before bonus funds or associated winnings can be withdrawn. The applicable wagering multiplier will be specified in the individual promotion terms.
- Eligibility: Bonuses are available to eligible players who have successfully completed KYC verification. phspin reserves the right to restrict bonus eligibility at its sole discretion.
- One Bonus at a Time: Unless otherwise stated, only one active bonus may be held per account at any given time. Claiming a new bonus while a previous bonus is active may result in forfeiture of the prior bonus.
- Expiry: All bonuses and associated free spins are subject to expiry periods as specified in individual promotion terms. Expired bonuses will be automatically removed from your account.
- Abuse: phspin reserves the right to refuse, reclaim, or cancel any bonus in the event of suspected abuse, collusion, use of automated software, or any other fraudulent activity related to bonus claims.
- Amendments: phspin reserves the right to modify or withdraw any promotion at any time, with or without prior notice.
7. Game Rules and Fair Play
7.1 Certified Random Number Generation
All casino games offered on the phspin Platform use certified Random Number Generation (RNG) systems that have been tested and audited by independent third-party testing laboratories. Return to Player (RTP) percentages are published for all slot titles. phspin is committed to providing provably fair gaming outcomes on every game offered.
7.2 Sports Betting Rules
Sports betting on phspin is governed by specific betting rules applicable to each sport and market type. These rules address matters including but not limited to: bet settlement, event cancellations, walkovers, postponements, and in-play betting procedures. In the event of a dispute regarding the settlement of a wager, phspin's decision, made in good faith in accordance with the applicable sport rules, shall be final.
7.3 Technical Malfunctions
In the event of a technical malfunction, error, or system failure affecting the outcome of a game or wager, phspin reserves the right to void affected bets and return stakes to players. phspin shall not be liable for any losses resulting from technical malfunctions beyond our reasonable control.
8. Prohibited Activities
The following activities are strictly prohibited on the phspin Platform. Violation of any prohibition may result in immediate account suspension, forfeiture of funds, and referral to relevant legal authorities:
- Registering or attempting to register more than one (1) account, whether under your own name or any alias;
- Using the Platform if you are under 21 years of age or legally prohibited from participating in online gambling;
- Depositing or attempting to deposit funds derived from illegal activities, including but not limited to proceeds of crime;
- Using any form of artificial intelligence, automated betting software, bots, crawlers, scrapers, or other automated tools to interact with the Platform;
- Engaging in collusion with other players or third parties to manipulate game outcomes or exploit bonus structures;
- Exploiting software errors, glitches, or vulnerabilities in any game or Platform feature — any winnings derived from exploiting a known or suspected error must be reported and are not eligible for withdrawal;
- Engaging in any activity that phspin reasonably determines to constitute fraud, money laundering, or terrorist financing;
- Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with any software, algorithm, or technology used on the Platform; and
- Harassing, threatening, or abusing phspin employees, support staff, or other players through any communication channel.
9. Intellectual Property
All content on the phspin Platform, including but not limited to logos, trademarks, trade names, graphics, game assets, software, text, and visual designs, is the intellectual property of phspin or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the phspin Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:
- Copy, reproduce, distribute, or publicly display any phspin content without prior written consent;
- Use any phspin trademark or trade name in any manner that could cause confusion or imply endorsement; or
- Create derivative works based on phspin's proprietary content, software, or technology.
10. Limitation of Liability
To the maximum extent permitted by applicable Philippine law, phspin's total liability to you for any claim arising out of or in connection with your use of the Platform shall not exceed the total net deposits made by you in the twelve (12) months preceding the event giving rise to the claim.
phspin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of the Platform, even if phspin has been advised of the possibility of such damages.
The Platform is provided on an "as is" and "as available" basis. phspin makes no warranties, express or implied, regarding the Platform's availability, reliability, accuracy, or fitness for a particular purpose. We do not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components.
Risk Acknowledgement: Online gambling involves financial risk. You acknowledge that you may lose some or all of the funds you deposit into your phspin account. phspin is not responsible for gambling losses incurred by any player. Please play responsibly and within your means.
11. Dispute Resolution
11.1 Internal Complaints Procedure
If you have a complaint or dispute regarding any aspect of phspin's services, you should in the first instance contact our customer support team. Our support team is available twenty-four (24) hours a day, seven (7) days a week. We will acknowledge your complaint within forty-eight (48) hours and endeavour to resolve the matter within ten (10) business days.
11.2 Escalation
If your complaint is not resolved to your satisfaction through our internal complaints procedure, you may escalate the matter to PAGCOR, the regulatory authority with jurisdiction over phspin's gaming operations. phspin will cooperate fully with any regulatory investigation or review process.
11.3 Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising under or in connection with these Terms that cannot be resolved through the procedures outlined above shall be submitted to the exclusive jurisdiction of the courts of the Philippines.
12. Termination and Suspension
phspin reserves the right to suspend or terminate your account, and to withhold or void any funds, winnings, or bonuses in your account, at our sole discretion, in the following circumstances:
- You have violated any provision of these Terms;
- We have reasonable grounds to suspect fraud, money laundering, or other illegal activity;
- Your account is subject to a court order, legal process, or regulatory directive;
- You have provided false or misleading registration information;
- Regulatory requirements or licensing conditions necessitate account closure; or
- You have requested a self-exclusion under our Responsible Gaming policy.
Upon termination for reasons other than fraud or regulatory non-compliance, phspin will return any verified, withdrawable balance remaining in your account to you via your registered payment method, subject to completion of all outstanding KYC requirements.
You may close your phspin account at any time by contacting our customer support team. Account closure requests will be processed within three (3) business days. Closing your account does not affect any rights or obligations that accrued prior to the closure date.
13. Amendments to Terms
phspin reserves the right to amend, update, or replace these Terms at any time. In the event of a material change to these Terms, we will make reasonable efforts to notify registered players via email or a prominent notice on the Platform. The amended Terms will be effective from the date of publication on phspin.cam unless otherwise indicated.
Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must immediately cease all use of the Platform and contact our support team to close your account.
It remains your responsibility to periodically review these Terms to stay informed of any updates. The "Last Updated" date at the top of this document indicates when these Terms were most recently revised.
14. Contact Information
If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you wish to raise a complaint, please contact the phspin support team through the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 through the Platform after logging in to your phspin account
- Responsible Gaming Support: Visit our Responsible Gaming page for self-exclusion tools and support resources
phspin is committed to responding to all correspondence promptly and professionally. For urgent matters related to account security, suspected unauthorized access, or potential fraud, please contact our support team immediately via live chat for the fastest response.
Responsible Gaming Reminder: phspin is committed to promoting safe and responsible gaming. If you feel that your gambling is becoming a problem, we encourage you to use the self-exclusion and deposit limit tools available in your account settings, or visit our Responsible Gaming page for further support. 21+ only. Gambling involves risk.
What These Terms Mean for phspin Players
A quick summary of the principles behind phspin's Terms and Conditions — the standards every Filipino player can expect us to uphold.
PAGCOR Regulated
phspin operates under PAGCOR's regulatory framework, meaning your player rights are protected by Philippine law. All Terms are designed to meet or exceed PAGCOR's standards for fair and transparent online gaming operations.
Segregated Player Funds
Your deposited balance is held in segregated accounts, entirely separate from phspin's operational funds. This means your money is protected and available for withdrawal independent of phspin's business performance.
KYC and 21+ Enforcement
phspin rigorously enforces the 21+ age requirement and mandatory KYC verification in compliance with Philippine law. These requirements exist to protect players, prevent fraud, and meet PAGCOR compliance standards.
Certified Fair Play
All games on phspin use independently certified RNG systems. Game fairness is not self-declared — it is verified by third-party testing laboratories and subject to ongoing PAGCOR audits. RTP percentages are published transparently.
Clear Dispute Process
phspin operates a structured complaints and dispute resolution process. If our support team cannot resolve an issue, PAGCOR is available as an escalation path. No player concern is left without a route to resolution.
Responsible Gaming First
These Terms include built-in responsible gaming protections — deposit limits, cooling-off periods, and self-exclusion are available to every player. phspin treats player wellbeing as a legal and ethical obligation, not just a policy checkbox.
Ready to Play at phspin Casino?
Now that you're familiar with phspin's Terms and Conditions, explore everything the platform has to offer — live dealer tables, hundreds of slot titles, and PBA sports betting, all with GCash and Maya payments. 21+ only.
21+ only. Online gambling involves risk. Please gamble responsibly. PAGCOR regulated.